1. Using this website
These Terms of Use cover msrhomeservices.com, operated by MSR Home Services LLC ("MSR," "we," "us," or "our"). By using the website, you agree to these terms. Our Privacy Policy describes how we handle information. Approved maintenance work is addressed separately in our Terms & Conditions and the written agreement for each job.
2. Inquiries and service availability
Website content provides general information about our services. Submitting a form, calling, or emailing does not create a service contract, authorize work, or confirm an appointment. Availability depends on location, scope, and qualified technician availability. Nationwide coverage does not guarantee every service in every area. We do not provide emergency or after-hours emergency dispatch through this site.
3. Acceptable use
Use the website lawfully and provide accurate information you are authorized to share. Do not impersonate others, send fraudulent requests or spam, introduce malicious software, attempt unauthorized access to team tools or data, or disrupt the site. Do not submit confidential access credentials or financial account details through the request form.
4. Content and intellectual property
Our name, logo, text, and site design belong to MSR or their respective owners and licensors. You may view and print pages for internal business evaluation of our services. Other reuse requires permission unless allowed by law. Images and examples illustrate services and do not guarantee a particular result or represent a commitment to provide a specific product.
5. Third-party links and services
External links and third-party hosting or sign-in services are governed by their own terms and privacy practices. We do not control third-party websites. A link does not constitute a warranty or endorsement of their content.
6. Accuracy and availability
We aim to keep the website useful and accurate, but information may change and interruptions or errors may occur. Website information is provided as available, without a guarantee that it is complete, current, or continuously accessible. Confirm job details with our team before relying on them. These statements do not replace express promises in an approved service agreement or rights that cannot be excluded under applicable law.
7. Changes and questions
We may update these terms by posting a revised version with a new effective date. Changes do not alter already approved service agreements unless agreed in writing. Questions may be sent to contact@msrhomeservices.com or directed to (844) 999-2535.